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SMARTserve Consumer Services

Smartec’s SMARTServe consumer services include bill payments, pre-paid airtime, and pre-paid electricity.

The bill payment service allows consumers to pay a number of bills, including municipal rates, water, electricity, traffic fines, insurance and commercial accounts at pay points across South Africa.

The pre-paid airtime service enables the secure vending of prepaid cellular (MTN, Vodacom, Cell C) and prepaid Telkom vouchers at conveniently located pay points across South Africa. Prepaid electricity services include the vending of prepaid electricity for utilities such as Eskom and a growing number of local authorities on a national basis. The vending of prepaid electricity is done in full compliance with industry standards, technical and business requirements, and in support of the Free Basic Electricity (FBE) tariff.

The bill pay kiosk business has been growing steadily over the years but has started to gain even more traction in the last two years, due to technological advances, the growing demand for convenience and the need for consumers to manage their cashflow more closely.